Get in touch

Questions about your morning brew or wholesale orders

Customer service responses delivered within 24 business hours from our Brooklyn roastery.

Store policies

Roasting schedule and transit guarantees

Everything you need to know about getting fresh single-origin beans and tactile stoneware safely to your kitchen.

Weekly roasting days

Global bean shipping

Transit guarantee

We roast every Tuesday in small batches and dispatch by Wednesday so your coffee arrives fresh.

Carefully packaged direct-trade whole bean orders shipped securely from our Brooklyn facility.

Simple replacement policy for any ceramic mugs or vessels damaged during transit to your home.